Where should I install My Little Plumber Water Softener?
The effect generated by Little Plumber travels in both directions in the water so even if you fit a unit on the mains feed into your header tank in the loft it will still treat ALL the water in the pipe prior to that including the pipe into the kitchen supplying the drinking tap and kitchen appliances. The effect has nothing to do with the direction of the water flow. The effect travels instantly through any unbroken stream of water but will stop when the stream is broken.
What type of pipe do I have to attached the cables to?
Our LP units work on ALL pipes painted or unpainted, plastic or copper or galvanized steel.
Does it matter which way up I install the unit?
It doesn’t matter if your LP is installed on its side or upside down. It works in any position.
How should I fix the unit to the wall?
There are fittings for our LP units to be screwed to the wall or you can use two-sided adhesive Velcro or adhesive pads to fix your LP to a surface. The unit is light and is easy to fix on most surfaces. We do supply rawl plugs and screws for most models
What is my unit goes wrong after I have installed it?
LP units cannot be repaired easily due to the complex electronics inside. In the unlikely event of a unit malfunctioning for any reason, we will immediately replace it for your FOC and you can return the unit to us by post.
After installing how quickly will I see an effect on my water?
How quickly will you notice the effect depends on how much limescale there is already deposited in your plumbing system. Some people notice the effect immediately and see more lather and say the water tastes better.
What about old boiled water remaining in my kettle?
When you have boiled the water in the kettle you should empty away the unused water as once water reaches 100’C the conditioning effect of the LP unit is removed. Scale will start to deposit if you re-boil already boiled water so the best practice is to empty unused boiled water and re-fill from the tap just before you boil again.
How many turns of the cable should I put around my pipes?
You will need at least 10 turns of the aerial but if you can do more so much the better. You can loop the aerial back on itself if you wish.
How can I test my water?
We are happy to send out a free tester strip (one only per address). They measure the total amount of calcium in the water. However, even when the water has been treated by the LP unit the strips will still show the same amount of Calcium present because the Calcium is still in the water although in a different form. Please do not expect therefore to see a difference in the amount of Calcium shown by the strip once you have installed your LP unit.
What plug/plugs do you provide?
There are 3 different plugs available when purchasing 1. Normal UK 220v 3-pin; 2. European 220v 2-pin; & 3.US 110v 2-pin. We will despatch the correct type of plug depending upon your location when you place an order.